I need to pay my mobile bill

I’m trying to pay my mobile bill but there’s something wrong with the website for making the payment. First was a constant reset while trying to enter the phone number because when I tried to enter the number it took it as a string of digits without spaces but when confirming it took the number with parentheses around the area code and a hyphen between the exchange and the last 4, then complained the numbers didn’t match. Now I’m in an endless loop of proving I’m not a robot, and after finding all the boats it’s just stuck. I just want to pay my bill, why won’t it let me pay my bill?

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